Legal
Privacy Policy
What FlyBoyz Aviation collects when you contact us, why we collect it, and how it is handled.
1. Information we collect
When you submit a quote request we collect the contact details, aircraft details, and location you provide, along with any files you choose to upload, such as panel photos, engine photos, weight-and-balance documents, FAA Form 337s, and STC paperwork.
We also collect basic technical information such as your IP address, which is used for spam prevention and rate limiting.
2. How we use it
Your information is used to prepare your written quote, arrange mobile service, schedule work, and communicate with you about your job.
We do not sell customer information, and we share it only with service providers that help us operate this website, process payments, and deliver our services.
3. Payments
Card details are entered directly with our payment processor. FlyBoyz Aviation does not store full card numbers on its own systems.
If you authorize saving a card for a remaining balance, we retain the processor's customer and payment-method references, limited card details such as the brand and last four digits, and a record of your authorization. A saved-card charge requires that authorization; a quote request alone does not authorize a charge.
4. Retention and deletion
We keep quote requests, job records, and uploaded files for as long as needed to service your aircraft and meet our recordkeeping obligations. You may request deletion of your records at any time by contacting us.
5. Chat and website analytics
Messages sent to the website's AI assistant are processed by an AI service provider to generate replies. Do not enter card details, passwords, or sensitive aircraft documents in chat. AI replies are informational; confirm pricing, aircraft eligibility, and scheduling directly with FlyBoyz Aviation.
The website uses technical and usage information to understand visits, page performance, and errors. Browser storage is also used for staff sign-in and to remember interface preferences, such as the chat button position.
6. Contact
Questions about this policy: maintenance@flyboyzaviation.com or (989) 823-4273.